CEE Field Service Forum 2023
November 23, 2023
400+
Field Service Industry Leaders
15+
Speakers
15+
Industry relevant presentations and discussions
Take a look
Our Sponsors
How to get there
All the information how to get into Zalgiris arena provided on arena web page. Zalgiris arena amphitheatre is located on the other side of the building. If your FSMTalks ticket does not include parking, please check parking recomendation here. If you have parking ticket, please park near the anphitheatre (follow the signs). For a better visual view you can also check arena layout here.
Event Schedule
Thursday
23
08:30-09:30
Registration
09:30-09:40
Opening speech
Arūnas Eitutis, CEO @ Frontu
09:40-10:00
Empower Field Forces with automated asset intelligence
Marcin Siwiński, Product Manager at Samsung
10:00-10:30
Digital technologies to enhance services, and servitization to enhance digital technologies: putting the customer first
Dr. Daniel Andrews, Research Fellow at Advanced Services Group in Aston Business School
10:30-11:00
Coffee break
11:00-11:20
+30% profit, is that possible? „Dotnuva Baltic“ case.
Dangis Valaitis, Managing Director at Dotnuva
11:20-11:30
Essential Additions: The Transformative Impact of Modern Accessories in Field Service Management”
Piotr Sawicki, Key Account Manager @ Ram mounts
11:30-11:50
The value of Business Applications in future business. Best practices, offerings and services
H. Martin Bense, ALSO CoC Business Application Solution Lead
11:50-12:10
Talent Market: how not to fail hiring
Inga Jončienė, Head of Business Development at Alliance for Recruitment
12:10-12:30
Elevating Technician Trainings: Fostering Motivation and Hands-On Learning
Aksel Gaardsted Christiansen, Head of Education at HEG Education center
12:30 -13:30
Lunch break
13:30-13:50
Cultural Mindset and Market Factors Influencing Project Success
Andrius Paškevičius, Head of Technical Department at Frostera
13:50-14:20
Equip in the field with AI
Darius Leskauskas, CTO at Frontu
14:20-14:40
Wins and losses when using all in one ERP or combined solutions?
Julius Baradinskas, Head of Sales at Directo
Ravena Murine, Marketing Manager at Deimena
14:40-15:00
Digitalization is about benefits for the holy trio: customers, employees, shareholders
Mantas Romaška, CEO at Baltijos liftai
15:00-15:30
Coffee break
15:30-15:50
Requests beyond field service teams? Let’s handle them all!
Edvinas Puslys, Atlassian Consultant at Teambit
15:50-16:00
Knowledge Quiz. Win Samsung Galaxy Watch 6 and Ram Mounts
16:00-16:45
Panel discussion: Client Expectation Puzzle: Overcoming Challenges in Delivering Quality of Service
Agnė Grendelė, CEO at National stadium park (Moderator)
Mergit Inno, Sales and Marketing Director at SOL Baltics
Gytis Lukaševičius, Real Estate projects and Facilities Manager at SEB Lietuvoje
Jadvyga Dirmantienė, Region Manager at Mano Būstas
The Field Services are moving to servitization already, what about you?
2023 CEE Field Service Forum
Event information
Event starts 23/11/23 – 8:30 AM
Location: Zalgiris Arena Amphitheatre, Karaliaus Mindaugos pr. 50, Kaunas, Lithuania
Email: hi@fsmtalks.com